No Joke: London’s retail extravaganza begins tomorrow!

Despite the suspiciously close timing, this is not an April Fools’ prank—London really is about to become the epicentre of retail innovation.

From April 2–3, more than 15,000 retail professionals will descend on the ExCel for RTS 2025—and yes, it’s every bit as exciting as it sounds.

You’ll find thought leaders, tech titans, and visionaries sharing insights on everything from AI and aviation retail to the ever-evolving customer journey.

And guess who’s taking centre stage?

Flooid at RTS 2025: Serious Tech, Playfully Smart

At booth H68, Flooid will be showing off the real magic behind frictionless retail (no smoke and mirrors involved). Expect live demos of our composable unified commerce platform—think smart carts, RFID-enabled self-checkout, and data-powered associate tools that help your team pivot like retail ninjas.

We’ll also be joined by our partners Cust2Mate and Displaydata to showcase how open API architecture can transform the customer journey from clunky to cloud-nine.

Here’s a sneak peek at some of the RTS highlights we’re looking forward to:

Doing AI Right (And Not Just for Show)

April 2: Alexandra Correa explores how AI can finally shed its buzzword status and deliver meaningful business outcomes. Meanwhile, Andrew Jurd from Next digs into how AI can support employee wellbeing—because happy staff = happy customers.

Get Emotional (In a Good Way)

April 2: Sophie Neary from Google dives into the emotional side of AI and consumer behaviour. If you’ve ever cried during an online checkout experience… this one’s for you.

Enter the Dragon

April 3: Retail legend Theo Paphitis takes the mic to talk shop, staff engagement, and his hands-on experience at Ryman and Boux Avenue. Will he breathe fire? Only one way to find out.

Retail’s Mile-High Club

April 3: EasyJet CTO Paul Curtis lifts the curtain on in-flight innovation, revealing how holiday shopping is soaring to new heights. Turbulence not included.

Optimising Options – the Power of Choice

April 3, 10:10–10:40am: Don’t miss our spotlight session with Glory, where Flooid’s Donna Stevens presents together with Glory’s Neil Evans regarding how the right tech partners can help retailers serve up real choice (and real results).

So, no tricks—just a full deck of retail treats. If you’re ready to explore what the future of retail looks like, book a meeting with the Flooid team and come see us at Stand H68.

You can also view the full agenda on the RTS website.