Self-service makes sense. In a time-starved world, shoppers and retailers value speed of purchase, the surety of an online trail and the ability to engage on a mobile device, wherever and whenever they are.

Covid-19 has added impetus to the move away from face-to-face interaction. Here are some recent statistics.

Customers may be more comfortable buying without engaging with associates, but self-service doesn’t have to be impersonal. The rise of online shopping, in-store apps and geo-location technology means retailers have access to an incredible range of customer data. Harness that data at an individual level, and you can still personalise the engagement, even if it’s a swift shop performed without human interaction.

Read our whitepaper to find out how Flooid and its network of innovation partners including collaborators like Intel and the Open Retail Initiative are enabling retailers to:

  • Recognise and reward individual customers
  • Understand and influence customer behaviour
  • Personalise offers and incentives remotely

Read our whitepaper to find out more

Flooid works with the largest retailers in the world.  If you want to learn more about the capabilities of Flooid, contact us.

Flooid travaille avec les plus grands détaillants du monde. Si vous souhaitez en savoir plus sur les capacités de Flooid, contactez-nous.

  • 12th March 2025

    Flooid Brings the Future of Retail to RTS 2025

    Flooid Blog

  • 28th February 2025

    Where does digital go next?

    Flooid Blog

  • 28th February 2025

    From endpoints to omnichannel: Flooid does EuroCIS

    Flooid Blog

  • 11th February 2025

    Flooid showcasing at EuroCIS 2025

    Flooid Does

  • 27th January 2025

    Hyper-personalisation, AI advancements and swift supply chains: Key talking points from NRF 2025

    Flooid Blog

  • 12th January 2025

    Learn more about Flooid’s partners at NRF booth #3221

    Flooid Blog

  • 10th January 2025

    Ones to watch at NRF 2025

    Flooid Blog

  • 10th January 2025

    Inside the Partnership: Flooid and Cust2Mate revolutionise retail

    Flooid Blog

Want to see more?