Create the shopping experiences your customers demand with our powerful and resilient cloud native unified commerce platform. The openness and scalability of Flooid’s platform allows you to connect leading tech partners into a single commerce solution to adapt to business change, innovate quickly and optimise for growth, today and for the future.
Unified Commerce Solutions: Key Features
Unified commerce engine
Open services ecosystem
Cloud done right
Built for innovation
Maintain a common single basket across every channel
- A single place to store, process and share data including promotions, coupons, prices, taxation, receipts, payment and more.
- A powerful transaction backbone and central repository of data allows for complete consistency and accuracy across any customer touchpoint – POS, mobile, self scan, self checkout, kiosks and any other customer or associate touch point you can imagine.
Build new or extend existing selling capabilities
- The Flooid platform uses stateless services to deliver truly flexible composable commerce.
- Flooid provides the services (the ‘engine’), while front-end applications (the ‘heads’) can be provided by Flooid, by other application vendors, or can be developed by the retailer directly.
Move to the cloud and protect your investment
- Deploy in Google Cloud for greater speed, then ramp up and down as and when.
- Leverage infrastructure to meet business continuity goals and minimise the cost of compute, storage, network and other infrastructure.
Extend the power of the Flooid platform and bring transformational experiences to your stores
- The Flooid platform is architected for flexibility and allows you to choose best of breed providers to plug in the tools and systems your business counts on, quickly and cost-effectively.
- Integrate and implement quickly in collaboration with partners including Accenture, Microsoft, Intel, Adobe, IBM, SAP, Google and more.
- Leverage Flooid’s APIs to test and develop new customer experiences and digital concepts faster.
Build a retail business that’s ready for anything
Flooid’s composable, unified commerce platform empowers you to sell to your customers flexibly and consistently, wherever they are and however they choose to shop. Open and scalable, our cloud-based platform allows you to connect leading technology partners into a single commerce system, meaning you can innovate quickly and optimise your business for growth, today and into the future.
Scalability
With billions of transactions each week speed and value are of the essence. Flooid’s Unified Commerce Platform can process incredible scale of data changes instantly. Supporting world leaders in grocery, convenience, fuel, multi-format fashion and other retail verticals. Cloud-based, resilient, SaaS model – available for you 24/7. With repeatable architecture to ensure you can scale fast.
Unified data
A single place to store and process data including promotions, coupons, prices, taxation, receipts and payments. A transaction backbone and central repository allows for complete consistency and accuracy across any customer touch point. Providing a single view of the customer, turning insights into action to deliver valuable change.
Composability
Create the shopping experiences your customers demand with one powerful and resilient cloud-based unified commerce platform. Built for innovation. Do commerce your way, quickly and cost-effectively. The Flooid Platform is pre-integrated with 80+ leading providers so you can plug in tools and systems to integrate and innovate quickly.
Services
Build new selling opportunities and manage them from our central location. The Flooid platform uses stateless services to deliver truly flexible composable commerce. Flooid provides the back-end services (the ‘engine’), while the front-end applications (the ‘heads’) can be provided by Flooid, by other application vendors, or can be developed by the retailer directly.
Orchestration
Flooid’s Unified Commerce Platform simplifies the integration process and orchestrates complex data routing. Our API-first and event-driven platform combined with architectural strength, enables integration to build a unique eco-system to drive your business needs. Our best-of-breed partnerships provide flexibility of choice, deep functional expertise, and agility.
Privacy and security
Increasingly sophisticated security threats needn’t cause you to lose sleep. With Flooid, you have confidence you’re secure, compliant and resilient. Our customers count on us to keep them trading securely, privately and according to the local regulations of their region.
Reference architecture
Flooid Reference Architecture ensures quicker delivery of our solutions, reduced design effort, reduced costs, and increased quality. Using our proven principles, patterns and standards guarantees longer term support, reliability and scale. Control and minimise risk with project implementations and upgrades by limiting technologies which fall outside of the supported stack.
Meet your customers on the channel of their choice with flexible shopping experiences
POS
All your systems and touchpoints converging to provide seamless experiences with a single modern platform.
Self Checkout
Help your customers serve themselves safely, privately and simply with Flooid Self Checkout.
Convertible Lane
Address peaks and valleys of traffic in your stores by providing a fast way to add a cashier and convert a self checkout to an attended register and flush out queues.
Self Scan
Let customers be in control of their shopping journey with self scan, while ensuring they can pay with their preferred payment type and get help when they need it.
Mobile POS
Empower your associates to deliver personalised service, break up queues, and maximise upselling opportunities.
Launch new omnichannel services to generate lasting loyalty
Omnichannel Commerce
Support click and collect instore and curbside collection, never miss a sale with shipping and alternative pickup options and ensure that no matter where customers shop they can return or exchange in the physical store.
Personalised Offers
Deliver the right offers, at the right time, to the right customers, across any channel.
Introducing the ‘ilities’
We encourage our customers to experiment and add and scale the new capabilities they need to stay ahead. We offer what’s called the ‘ilities’…
Scalability
Extensibility
Maintainability
Availability
Flexibility
Security
Usability
Adaptability
Portability
Driving the store
Flooid solutions
- One Continuous Basket
- Unified Platform
- Payments
- Unified Promotions
- Unified Pricing
- Stock Movements
- In-store Inventory
- Cash Management
- Back Office Maintenance
- Data Flow Management & Synchronisation
- Services & Microservices supporting retailers own innovations
- 3rd Party Orchestration (Application connections)
- Customer Look ups
- Checkout Free (Walk in Walk Out)
Partner solutions
- Payment Providers
- Loyalty
- Employee Time Tracking
- Weigh Scales
- Gift Cards
- Hardware Solutions
- Fuel Pump Controllers
- Tax Calculations
- Tax Data Feeds
- Cash Recycling Modules
- Pharmacy
- Charitable Donations
- Delivery Services
- Digital Receipts
- Computer Vision/Loss Prevention
- Smart Carts
Always innovating
Our platform and flexibility in partnering with world class technology companies for a true best of breed retail store solution sets us apart. It provides limitless opportunities to adapt to the fast pace of retail.
Whether it’s CRM, ERP, payments or promotions, you choose what you want, then decide whether to build in-house, use our partners, or deploy out-of-the-box from Flooid’s ready-made capability stack.
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